Medical Receptionist

Prestige Healthcare and WellnessNew York, NY
$18 - $21Hybrid

About The Position

We’re looking for a warm, detail-oriented Medical Receptionist to join our multidisciplinary wellness team. This role is essential to creating a seamless and welcoming experience for every patient. You’ll be based in either of our two Manhattan locations — Financial District (Wall Street) or Flatiron (Chelsea) — depending on your preference and scheduling needs.

Requirements

  • Experience as a receptionist, preferably in a healthcare setting
  • Friendly, outgoing personality with a service-first mindset
  • Ability to work under pressure in a fast-paced environment
  • Excellent phone communication and customer service skills
  • Strong attention to detail and organizational skills
  • Comfortable using computer systems and common software tools

Nice To Haves

  • Experience with insurance verification and authorizations
  • Fluency in additional languages
  • Familiarity working in a high-performing medical team
  • A strong commitment to teamwork and company values

Responsibilities

  • Greet patients and visitors with professionalism and warmth
  • Direct individuals to the appropriate provider or service
  • Maintain patient privacy and confidentiality in compliance with HIPAA
  • Manage scheduling, billing, and insurance verification systems
  • Answer phone calls, screen inquiries, and transfer calls promptly
  • Register patients and assist with completing necessary forms
  • Schedule appointments according to established procedures
  • Collect and post patient payments; reconcile daily financials
  • Maintain front desk organization and inventory of supplies
  • Ensure reception area is fully prepped and presentable each day
  • Gather and verify patient information for billing and office operations
  • Collaborate closely with clinical team to support daily operations

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
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