Medical Receptionist

Atlanta Womens Healthcare • Atlanta, GA

12d • Onsite

About The Position

Medical Receptionist plays a key role in creating a welcoming and positive experience for every patient. This position is responsible for greeting patients, managing front desk operations, scheduling appointments, verifying insurance, and providing administrative support to help ensure a smooth and efficient office experience for both patients and providers.

Requirements

• Knowledge of medical office procedures, administrative practices, and medical terminology.
• Working knowledge of patient accounts, insurance processes, and EMR systems (Epic preferred).
• Strong customer service and interpersonal skills with a patient-focused approach.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality and professionalism.
• Strong organizational skills with attention to detail and the ability to prioritize tasks.
• Ability to multitask and work efficiently in a fast-paced environment.
• Ability to work independently and collaboratively as part of a team.
• Strong problem-solving, critical thinking, and decision-making skills.
• Ability to build positive relationships with patients, providers, and staff.
• High school diploma or GED required.
• 2-3 years of previous administrative and clerical medical office experience.
• Experience using Epic preferred.
• Experience operating office equipment.
• Experience in customer service field.

Nice To Haves

• Associate degree or higher preferred.

Responsibilities

• Greet and check in patients while verifying demographics, insurance, and identification.
• Answer and direct incoming phone calls professionally.
• Schedule, reschedule, and confirm patient appointments.
• Process patient payments and answer basic billing and insurance questions.
• Maintain accurate patient records by scanning and updating documentation in the EMR.
• Perform general administrative duties including mail distribution, document preparation, and other front office support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED