Medical Receptionist- Bilingual (English/ Spanish/ Portuguese)- Experience Preferred- Hackettstown NJ

Nirvana Healthcare Management ServicesHackettstown, NJ
Onsite

About The Position

We are seeking a Medical Receptionist who is bilingual in English and Spanish or Portuguese. The ideal candidate will have experience in a similar role and be proficient in basic medical terminology. Responsibilities include greeting patients, scheduling appointments, verifying insurance, managing check-ins and check-outs, processing payments, maintaining patient records in the EMR system, handling administrative tasks, coordinating with medical staff, assisting with referrals, and ensuring the reception area is organized. The role requires the ability to work at least one Saturday per month.

Requirements

  • Fluency in English, Spanish or Portuguese
  • Ability and willingness to work at least one Saturday each month
  • Proficiency in basic medical terminology
  • Experience with Electronic Medical Records (EMR)
  • Knowledge of HIPAA regulations and patient confidentiality
  • Strong customer service skills, with a professional and friendly demeanor
  • Excellent communication and interpersonal skills
  • Ability to handle multiple tasks efficiently in a fast-paced environment
  • Strong organizational skills and attention to detail

Nice To Haves

  • Previous experience as a medical receptionist or in a similar role
  • Basic Life Support (BLS) certification

Responsibilities

  • Greet patients in person or via telephone; provide information and answer basic questions
  • Schedule and confirm patient appointments
  • Verify patient insurance information and manage patient check-ins and check-outs
  • Collect and process patient payments and co-pays
  • Maintain and update patient records in the Electronic Medical Records (EMR) system
  • Handle administrative tasks such as filing, faxing, and managing correspondence
  • Coordinate with medical staff to ensure smooth patient flow and communication
  • Assist with patient referrals and authorizations as needed
  • Ensure the reception area is clean, organized, and welcoming
  • Perform other related duties as assigned
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