Portuguese)- Experience Preferred- East Orange NJ

Nirvana Healthcare Management Services•East Orange, NJ

3d•Onsite

About The Position

We are seeking a motivated and experienced Medical Receptionist to join our team. The ideal candidate will be bilingual in English and Spanish or Portuguese, possess excellent customer service skills, and have experience with Electronic Medical Records (EMR). This role is crucial for ensuring a welcoming and efficient patient experience.

Requirements

Fluency in English, Spanish or Portuguese
Ability and willingness to work at least one Saturday each month
Proficiency in basic medical terminology
Experience with Electronic Medical Records (EMR)
Knowledge of HIPAA regulations and patient confidentiality
Strong customer service skills, with a professional and friendly demeanor
Excellent communication and interpersonal skills
Ability to handle multiple tasks efficiently in a fast-paced environment
Strong organizational skills and attention to detail

Nice To Haves

High school diploma or GED equivalent
Previous experience as a medical receptionist or in a similar role
Basic Life Support (BLS) certification preferred

Responsibilities

Greet patients in person or via telephone; provide information and answer basic questions
Schedule and confirm patient appointments
Verify patient insurance information and manage patient check-ins and check-outs
Collect and process patient payments and co-pays
Maintain and update patient records in the Electronic Medical Records (EMR) system
Handle administrative tasks such as filing, faxing, and managing correspondence
Coordinate with medical staff to ensure smooth patient flow and communication
Assist with patient referrals and authorizations as needed
Ensure the reception area is clean, organized, and welcoming
Perform other related duties as assigned