AAC: Medical Receptionist

Premier Medical Consultants•Las Vegas, NV

About The Position

Allergy & Asthma Center is seeking an experienced Medical Receptionist to join its front office team. The specialty practice provides care to patients of all ages with allergies, asthma, and immune conditions. The role supports front desk workflows, including accurate scheduling, insurance verification, patient check-in and check-out, and coordination with clinical staff. Previous medical office receptionist experience is required.

Requirements

At least one year of recent medical receptionist or medical front desk experience.
Hands-on experience with patient check-in/check-out, appointment scheduling, insurance verification, and collecting patient payments.
Proficiency with electronic medical records and computerized scheduling systems.
Strong telephone etiquette, communication, and customer service skills.
Excellent attention to detail and ability to manage competing priorities in a busy practice.
Dependability, professionalism, and a collaborative approach.
High school diploma or equivalent.

Nice To Haves

Experience in an allergy, asthma, immunology, or other specialty medical practice.
Familiarity with medical terminology and referral and authorization workflows.
Bilingual English/Spanish.

Responsibilities

Welcome patients and visitors professionally and warmly.
Complete patient check-in and check-out, confirming demographics, insurance information, and required forms.
Answer incoming calls, route messages accurately, and schedule, confirm, and reschedule appointments.
Verify insurance eligibility and benefits, including referral and authorization requirements.
Collect copays, deductibles, and applicable patient balances, and accurately document payments.
Maintain accurate patient records in the electronic medical record system.
Coordinate referrals and communicate with referring offices.
Work with clinical staff to organize patient flow and address scheduling needs.
Process incoming documents, scan records, and assist with other front office duties.
Protect patient confidentiality and follow practice policies.