Medical Receptionist - Destin - Rheumatology Office
About The Position
Emerald Coast Infectious Diseases / America Medical group is growing again! We are looking for an additional medical receptionist for our busy Rheumatology office located in Destin. The Medical Receptionist serves as the first point of contact for patients and visitors in the practice. This role is responsible for providing exceptional customer service, managing patient scheduling, maintaining accurate medical records, verifying insurance information, and supporting the clinical team to ensure efficient daily operations. The ideal candidate is organized, compassionate, detail-oriented, and experienced in a healthcare setting.
Requirements
- Able to pass a background check
- HS Diploma or Equivalent
Nice To Haves
- Knowledge of medical terminology
- Experience with Electronic Medical Record (EHR) systems and Microsoft office applications
Responsibilities
- Greet patients, visitors, and vendors in a professional and courteous manner.
- Answer incoming phone calls and respond to patient inquiries.
- Check patients in and out for appointments.
- Maintain patient confidentiality in accordance with HIPAA regulations.
- Provide patients with forms, instructions, and educational materials as needed.
- Schedule, reschedule, and confirm patient appointments.
- Coordinate follow-up visits, infusions, injections, laboratory appointments, and referrals.
- Register new patients and update demographic and insurance information.
- Manage appointment reminders and patient communication.
- Verify insurance eligibility and benefits prior to appointments.
- Obtain prior authorizations and referrals when required.
- Collect co-pays, deductibles, and outstanding balances.
- Process patient paperwork, disability forms, and medical records requests.
- Scan, file, and maintain accurate electronic medical records (EMR).
- Maintain accurate patient information within the EMR system.
- Ensure all required documentation is completed before patient visits.
- Assist providers and clinical staff with administrative tasks as assigned.
- Monitor provider schedules to optimize patient flow and clinic efficiency.
- Work closely with physicians, nurse practitioners, nurses, medical assistants, and billing staff.
- Assist in resolving patient concerns and scheduling conflicts.
- Support clinic operations to maintain a positive patient experience.
Benefits
- $18-$20hr DOE
- Medical, Dental & Vision through CIGNA Medical Plan 100% employer paid for Employees after 90 days
- Disability and life insurance options available
- 5 days PTO
- 10 days PTO After 1 Year
- 401k with company Match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
