About The Position

The Toledo Clinic's Pulmonary Critical Care & Sleep Medicine Department is seeking a full-time Medical Receptionist to perform clerical duties that support office operations. The position works Monday through Friday from 8:00 a.m. to 4:30 p.m., with no weekends or holidays, and works under the supervision of the Office Manager.

Requirements

  • High school diploma or GED.
  • Consistently arrive at work in appropriate, professional attire.
  • Complete tasks within established time frames.
  • Adhere to clinic policies and procedures.
  • Have excellent communication, phone, and organizational skills.
  • Seek appropriate tasks when primary tasks are complete and assist co-workers as needed.
  • Demonstrate adaptability to expanded roles.

Nice To Haves

  • Previous clerical experience in a medical office.
  • Computer skills.

Responsibilities

  • Arrive at work on time and adhere to the regular work schedule.
  • Answer phones courteously and professionally.
  • Schedule appointments, lab tests, surgeries, and other services.
  • Verify referrals and/or pre-certifications.
  • Update insurance information.
  • Answer general patient questions.
  • Take messages accurately and relay them to appropriate personnel.
  • Collect co-pays.
  • Prepare and/or submit charge tickets.
  • Prepare and clean exam rooms.
  • Sort, file, and scan patient charts.
  • Perform other duties as assigned.
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