Medical Receptionist
About The Position
Just 4 Kids, a specialized pediatric urgent care is seeking a Medical Receptionist to provide a remarkable patient experience. The receptionist occupies the front desk in the clinic, assists patients in need, oversees the lobby area and maintains Just 4 Kids' authenticity to ensure that the patient experience is like no other. Provide exceptional guardian and patient encounters. Determine the priority of patients’ needs based on the severity of their symptoms. Obtain necessary insurance information to add/update patient account(s) in EHR. Keep patients informed of their account information and status. Answer telephone calls, record and deliver messages for other staff members. Perform various clerical duties such as copying/scanning forms, reports, patient info, etc. Collect payments, insurance co-pays, medicine charges, etc. Upon discharge, distribute patient records to proper departments or offices. Maintain a tidy, clean lobby and work area. Maintain confidentiality with all patient information (HIPAA). Ensure a superior patient experience, by embracing the Just 4 Kids mission and values, and treating all with compassion and respect.
Requirements
- High school diploma is required.
- Must be 18 to apply.
- Knowledge of the data processing equipment, personal computer, and other standard machines common to the business office.
- Ability to train new and current staff members.
Nice To Haves
- MA/CNA certification.
- Preferred previous clinical experience.
Responsibilities
- Provide exceptional guardian and patient encounters.
- Determine the priority of patients’ needs based on the severity of their symptoms.
- Obtain necessary insurance information to add/update patient account(s) in EHR.
- Keep patients informed of their account information and status.
- Answer telephone calls, record and deliver messages for other staff members.
- Perform various clerical duties such as copying/scanning forms, reports, patient info, etc.
- Collect payments, insurance co-pays, medicine charges, etc.
- Upon discharge, distribute patient records to proper departments or offices.
- Maintain a tidy, clean lobby and work area.
- Maintain confidentiality with all patient information (HIPAA).
- Ensure a superior patient experience, by embracing the Just 4 Kids mission and values, and treating all with compassion and respect.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
