About The Position

Revere Health is seeking a Medical Receptionist for its Family Medicine/Urgent Care practice in Lehi Willowcreek. The role involves maintaining a professional image in the office and in communications, multitasking while maintaining positive patient and staff relations, and providing outstanding customer service. The clinic is open seven days a week from 8 a.m. to 8 p.m. This is a part-time position with a schedule that varies according to clinic needs; weekend and evening shifts may be needed.

Requirements

  • High school diploma or equivalent.
  • Excellent computer, telephone, and communication skills.
  • Customer service skills, organization, and attention to detail.
  • Dependable, team-oriented, friendly, and professional.
  • Ability to multitask in a fast-paced and stressful environment and manage a multi-line telephone system.
  • Ability to bend, reach, lift, pull, push, and/or carry up to 10 pounds.
  • Ability to stand and sit for prolonged periods of time.

Nice To Haves

  • Medical office experience is preferred, but not required.

Responsibilities

  • Greet and welcome patients and visitors in person or by telephone, and answer or appropriately refer inquiries.
  • Schedule appointments in person, by telephone, or through computer software systems to support patient satisfaction, provider time, and treatment room utilization.
  • Obtain and accurately record patient demographic, insurance, and billing information to maintain patient records.
  • Collect co-payments at the time of service, receive account payments, and reconcile daily cash reports.
  • Respond appropriately to unexpected office events and situations.
  • Protect patients’ rights by maintaining confidentiality of personal, health, and financial information.
  • Maintain clinic operations by following policies and procedures and reporting needed changes.
  • Contribute to team efforts by accomplishing related results as needed.
  • Perform other duties as assigned.
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