Medical Receptionist - Duffield, VA

Crossroads Treatment Centers • Duffield, VA

8d • Onsite

About The Position

Crossroads Treatment Centers is seeking a dedicated Medical Receptionist to join their team in Duffield, VA. Since 2005, Crossroads has been a leader in treating patients with opioid use disorder, offering accessible, high-quality, evidence-based medication-assisted treatment (MAT) options. They are committed to combating the opioid epidemic and guiding individuals toward recovery. Their comprehensive approach is the gold standard in care, proven to reduce overdose deaths and foster long-term recovery. Crossroads operates outpatient, office-based clinics across multiple states, serving over 26,500 patients. They are an equal opportunity employer, valuing diversity and fostering an inclusive environment for all employees and patients.

Requirements

• High School Diploma or GED required.
• Customer Service experience in a fast-paced environment preferred.
• Experience in healthcare, addiction medicine, or office administration preferred.
• Lived Addiction experience is a plus.

Responsibilities

• Provide excellent customer service by checking in patients and receiving payments.
• Assist in daily operations with a friendly, professional attitude, offering a "white glove" experience.
• Guide new patients through their intake process, ensuring an exceptional experience.
• Collect urine and saliva samples for patient drug screens as needed.
• Maintain daily financial records and reports.
• Coordinate with medical and clinical staff to schedule intakes.
• Provide clerical and logistical support.
• Oversee patient accounts and financial responsibilities.

Benefits

• Daily impact on many lives.
• Excellent training for those new to the field.
• Mileage reimbursement (if applicable) at the current IRS rate.
• Community events that promote belonging and education (e.g., cookouts, fairs, parades, school outreach, holiday events).
• Opportunity to save lives every day.
• Medical, Dental, and Vision Insurance.
• PTO.
• Variety of 401K options including a match program with no vesture period.
• Annual Continuing Education Allowance (in a related field).
• Life Insurance.
• Short/Long Term Disability.
• Paid maternity/paternity leave.
• Mental Health day.
• Calm subscription for all employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED