Medical Receptionist (Full Time, Days)

PCMH Careers • Tell City, IN

1d • Onsite

About The Position

The Medical Receptionist is responsible for greeting patients, managing appointments, handling patient inquiries, and maintaining patient records. This role requires excellent communication and organizational skills, as well as the ability to work effectively in a fast-paced clinical environment. The position involves significant patient interaction and requires a high degree of professionalism and attention to detail.

Requirements

• High school graduate or equivalent.
• Computer experience is required.
• Ability to follow oral and written instructions.
• High degree of concentration and attention to accuracy and detail.
• Ability to handle pressure and frequent interruptions.
• Courtesy and tact in dealing with patients, family members, and hospital personnel.
• Ability to get along well and work with many different types of people, sometimes in difficult situations.
• Ability to deal with situations that necessitate occasional independent decisions.
• Ability to handle public contact in a manner that reflects credibility to the facility.
• Maintain a positive attitude.
• Ability to lift 20 pounds or more.
• Requires eye/hand coordination and manual dexterity.
• Ability to distinguish letters or symbols.
• Ability to use office equipment, such as computer terminals, typewriters, calculators, telephones, and copiers.
• Normal vision range, and corrected hearing to a normal range.
• Ability to work under a variety of conditions, and occasionally work irregular hours.

Nice To Haves

• Medical receptionist training preferred.
• Experience in a clinical setting, medical office or clinic preferred.

Responsibilities

• Greet patients and visitors in a professional and courteous manner.
• Schedule and manage patient appointments.
• Answer phone calls and direct them to the appropriate personnel.
• Maintain patient records and ensure accuracy and confidentiality.
• Handle patient inquiries and provide information as needed.
• Process patient check-ins and check-outs.
• Collect co-pays and other patient payments.
• Operate office equipment such as computers, telephones, and copiers.
• Maintain a clean and organized reception area.
• Assist with other administrative tasks as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED