Medical Receptionist- Orthopedic Clinic- Full-Time

Three Crosses Regional Hospital•Las Cruces, NM

2d•Onsite

About The Position

Three Crosses Regional Hospital is seeking a Medical Receptionist for their Orthopedic Clinic. This role is crucial in maintaining a patient-centered culture and ensuring clinical excellence. The hospital is described as an advanced independent healthcare organization led by a local team of professionals dedicated to high-quality patient care and serving as the first choice for patients and providers in their communities.

Requirements

High School Diploma or GED equivalent
1 year of experience as a receptionist
Meet all Employee Health Requirement

Nice To Haves

1 year of experience in a health care environment

Responsibilities

Welcome and greet patients, vendors, pharmaceutical representatives, and other visitors.
Obtain reason for visit and check patients in/out through the Electronic Health Record system.
Answer calls, relay messages, and handle incoming referrals and orders.
Schedule appointments, send reminders to patients, and handle collections and follow-up.
Maintain patient accounts by obtaining, recording, and updating personal and financial information.
Scan pertinent patient information into the electronic health record system.
Record and update financial information, and collect patient charges.
Utilize medical office software to schedule new and follow-up appointments.
Call patients to confirm/remind them of appointments with instructions.
Answer incoming calls/voicemails and send messages.
Contact and verify insurance for scheduled patients.
Send correspondence and release of information to external providers.
Assist patients with filling out forms and answering questions.
Keep the waiting and reception areas clean and inviting.
Attend staff meetings as needed.
Perform other job duties as assigned.