Medical Receptionist

HealthFirst Family Care Center, Inc.•Fall River, MA

13h•Onsite

About The Position

Exciting opportunity to join a fast-paced medical team within a growing federally qualified community health center. HealthFirst Family Care Center, Inc. “The Heart of Our Community” provides comprehensive services including adult/pediatric medical care, health education, health assessment and screenings, gynecology, cardiology, behavioral health, substance use treatment, and adult/pediatric dental care. We are currently seeking a professional and motivated full-time Medical Receptionist that enjoys working with culturally diverse children and families in providing comprehensive patient care. Medical Receptionist Summary: The Medical Receptionist position is responsible for registering existing and new patients according to policies and procedures that facilitate patient flow, patient information, co-payment collection, and insurance verification; provide reception, patient registration and Medical Records services that support the operation of the health center; and answer incoming phone calls utilizing Health Center policies to solve patient issues and directing calls as needed.

Requirements

High School Diploma or equivalent is required.
Must submit a CORI release form and demonstrate proof of being free from disqualifying information.
High level of customer service and a positive approach to work with patients.
Ability to maintain an organized work area and work collaboratively as a member of a team.
Must possess excellent oral and written communication skills and time management skills to effectively communicate with patients.
Ability to handle confidential information in a professional manner.

Nice To Haves

Health Information, Medical Office or Medical Secretary certificate preferred.
Experience working with Electronic Medical Records preferred.
Experience working in a healthcare environment within reception or registration is a strong plus.
Bilingual skills (English, Spanish/Portuguese) preferred.

Responsibilities

Registering existing and new patients according to policies and procedures that facilitate patient flow, patient information, co-payment collection, and insurance verification.
Provide reception, patient registration and Medical Records services that support the operation of the health center.
Answer incoming phone calls utilizing Health Center policies to solve patient issues and directing calls as needed.

Benefits

3.2 weeks of paid time off (PTO)
3 personal days
11.5 paid holidays
employer contributed health, dental, vision, life insurance, long term disability and retirement contributions
voluntary flexible spending accounts and disability/critical illness coverage
employee discounts
referral program
reimbursable licensing fees
tuition reimbursement
continuing education credits