CTHCA (MB-48985) Medical Receptionist

CONFEDERATED TRIBES OF THE COLVILLE RESERVATION•Coulee City, WA
•$21 - $25•Onsite

About The Position

The Medical Receptionist for the Colville Tribal Healthcare Authority is the first point of contact for patients at the assigned location. The role is responsible for supporting a smooth, positive, and patient-focused environment and performing duties professionally while ensuring patients’ needs are met with a pleasant demeanor. This is a non-exempt position located at the Nespelem Health Clinic in Nespelem, Washington, and reports to the Medical Office Manager.

Requirements

  • High school diploma, GED, or equivalent.
  • Two years of work experience in an office environment.
  • Complete HIPAA and Privacy training within 90 days of employment.
  • Complete annual blood-borne pathogen training.
  • Obtain CPR/First Aid certification within the first 90 days of hire.
  • Valid Washington State driver’s license and eligibility for vehicle insurance, if required for the position.
  • Ability to understand, speak, communicate, and read English.
  • Ability to use RPMS and EHR proficiently.
  • Ability to use a multiline telephone with good telephone etiquette.
  • Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
  • Ability to handle sensitive information discreetly and maintain confidentiality.
  • Well-developed interpersonal skills to convey technical concepts and give instructions.
  • Ability to communicate technical information and interact with a wide variety of internal and external groups and individuals.
  • Ability to plan, organize, and prioritize work in a high-volume environment to meet schedules and timelines.
  • Ability to analyze data from multiple information sources by comparing and contrasting it to draw conclusions or identify trends.
  • Ability to communicate professionally in written, verbal, and nonverbal formats while maintaining a friendly tone, word choice, and body language.
  • Ability to take initiative and be proactive to meet mandated deadlines and comply with goals and objectives.

Nice To Haves

  • Certificate in office administration, medical administration, or a related field preferred.
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