Part-time Patient Services Coordinator

TEKsystems • Columbia, MD

8d • $15 - $20 • Onsite

About The Position

We are seeking an experienced and patient-focused Medical Receptionist to join a busy and established medical practice in Columbia, MD. This position is ideal for someone with medical front desk, patient registration, scheduling, or healthcare administrative experience who enjoys providing excellent patient care and customer service. As the first point of contact for patients, the Medical Receptionist will play a critical role in creating a welcoming environment while ensuring smooth day-to-day front office operations.

Requirements

• High School Diploma or GED
• Minimum of 1-2 years of medical office experience
• Medical front desk experience strongly preferred
• Experience using EMR/EHR systems
• EPIC experience strongly preferred
• Strong customer service and communication skills
• Excellent organizational and multitasking abilities
• Professional, dependable, and patient-focused demeanor
• Reliable attendance and a stable work history

Nice To Haves

• Patient registration experience
• Medical scheduling experience
• Insurance verification knowledge
• Referral coordination experience
• Healthcare customer service background
• Experience collecting co-pays or handling medical office payments

Responsibilities

• Register new and returning patients accurately within the EMR system
• Schedule, reschedule, and confirm patient appointments
• Verify patient demographic and insurance information
• Maintain accurate and up-to-date patient records
• Greet and check patients in and out for appointments
• Answer phones and assist with patient inquiries
• Provide professional, courteous, and compassionate customer service
• Assist patients with forms and office procedures
• Verify insurance eligibility and coverage
• Obtain required authorizations and referrals
• Collect co-pays and patient balances
• Process payments and maintain accurate financial records
• Support front-office administrative and clerical functions
• Manage patient documentation and records
• Coordinate referrals and specialty appointments
• Assist providers and office staff with administrative needs
• Maintain confidentiality and compliance with office policies

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED