Front Desk - Petoskey, MI

Advanced Dermatology and Cosmetic Surgery • Petoskey, MI

7d • Onsite

About The Position

Advanced Dermatology and Cosmetic Surgery is seeking candidates with exceptional customer service and clinical skills to join their team as a Medical Receptionist. They aim to create a career destination that feels like family, working with a team of professionals in a highly regarded dermatology practice that prioritizes patient care. The role involves facilitating patient entry, greeting patients professionally, managing literature and forms, and performing general office activities related to medical practice, such as copying insurance and identification cards. The position also supports front office business administrators and the Office Manager in various operations, including pulling and filing patient records, frequent telephone communication for outreach and scheduling, and new patient chart setup. Additional duties may include screening patients and employees, checking patients in and out, rooming patients while adhering to social distancing, wearing appropriate Personal Protective Equipment (PPE), and sanitizing work areas.

Requirements

• High School level education
• Type 40 wpm
• Proficiency in Word and Excel are required
• Personable, dependable, and responsible
• Excellent organizational skills
• Excellent verbal and written communication skills
• Positive attitude
• Impeccable customer service skills
• Authorization to work in the United States

Nice To Haves

• Knowledge of medical terminology
• Knowledge of medical computer programs
• Knowledge of insurance policies

Responsibilities

• Facilitating the efficient and timely entry of the patient to the office setting
• Greeting all patients in a professional manner
• Handing out appropriate literature and information & forms to be filled out by patient; checking for accuracy and completion
• Copying insurance ID cards and driver's licenses as well as several other general office activities related to medical practice
• Supporting the front office business administrators, and the Office Manager, in various operations areas and tasks
• Pulling and filing patient records
• Frequent telephone communication with patients including outreach and scheduling support
• New patient chart set-up
• Screening patients and employees daily upon entry
• Checking patients In and Out
• Rooming patients and keeping social distancing guidelines
• Wearing proper Personal Protective Equipment (PPE)
• Sanitizing and cleaning respective areas as needed

Benefits

• Incentive plans with additional earning opportunity up to an additional $2 more per hour
• Career advancement opportunities
• Paid holidays
• Vacation
• Floating holiday
• Personal time off
• Benefits packages, including medical, dental, STD, LTD, Life, and other voluntary benefit offerings (for employees working 30+ hours per week)
• Up to 40% off products and cosmetic procedures
• 401(k) matching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED