Medical Receptionist- Forest Hills

Viva Eve•New York, NY

51d•$18 - $25•Onsite

About The Position

Viva Eve is a women's health clinic that aims to provide a superior patient experience compared to typical clinics. They offer comprehensive care including ob/gyn, fertility, and fibroids, with a focus on personalized care and a welcoming environment. The practice utilizes a team of multi-disciplinary specialists to ensure patients receive thorough answers and support throughout their health journey. The offices and staff are designed to make patients feel comfortable and empowered.

Requirements

1 year of related experience, or equivalent, a combination of education and experience.
Proficient in Microsoft Office and Google Suite; and at least one Electronic Medical Records (EMR/EHR) system.
Strong organizational skills with the ability to manage priorities and workflow.
Versatile, flexible, and willing to work with enthusiasm in an environment with constantly changing priorities.
Able to effectively communicate with people at all levels of experience and education and from various backgrounds and cultures.
Excellent written and verbal communication skills.

Nice To Haves

Knowledge of medical terminology is a plus.
Bilingual is a plus.

Responsibilities

Serve as the initial contact for all patients visiting the practice.
Answer, screen, and direct calls on a multi-line phone system and forward information to appropriate parties.
Meet and greet patients and check them into the computer system.
Check-in/out patients.
Greet patients and direct or escort them to the appropriate area.
Input patient information into the Electronic Medical Records system (EMR) computer system for billing.
Prepare and maintain patient charts.
Ensure patients complete all necessary medical forms.
Collect forms of payment.
Interact with patients in person and over the phone in a courteous and professional manner.
Answer, screen, and direct calls on a multi-line system.
Contact potential new patients to help schedule initial appointments.
Compose typed routine correspondence as required.
Perform general clerical duties (i.e., filing, photocopying, faxing, mailing).
Demonstrate a high level of professionalism in dealing with confidential issues.
Contact outside service providers and other medical offices for records.
Work with insurance companies to obtain authorizations and verify insurances.
Scan patient documents and attach them to patient files.
Write patient referrals.
Prepare medical records for transfer patients.
Maintain HIPAA compliance at all times.