Medical Receptionist - Primary Care Schoolcraft Campus

Trinity Health • Schoolcraft, MI

2d

About The Position

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to serve as the first point of contact for patients and visitors. The role supports a positive patient experience, efficient office operations, and exceptional patient care. The receptionist works with providers and clinical staff and assists with patient communications, paperwork, records, and day-to-day office operations.

The position is part time on the day shift. The organization describes its workplace as supportive and team-oriented and emphasizes patient care, career growth, and professional development.

Requirements

• High school diploma or GED, or be between ages 15 and 17 with a valid work permit from their high school.

Nice To Haves

• Coursework in insurance/billing, medical practice education, or seminars.
• 1–2 years of experience in a medical or physician office or customer service environment.

Responsibilities

• Welcome patients and visitors professionally and compassionately.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Benefits

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for career growth and professional development.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED