Medical Receptionist - Future Focus Family Medicine

Alpine Physician PartnersCorpus Christi, TX
Onsite

About The Position

Join Our Team as a Front Desk Receptionist! Are you a friendly and organized individual with a passion for providing excellent customer service? We are looking for a dynamic Front Desk Receptionist to be the welcoming face of our healthcare facility. If you thrive in a fast-paced environment and enjoy making a positive impact on patients' experiences, we want to hear from you!

Requirements

  • High school diploma or equivalent.
  • At least 1 year of receptionist experience, preferably in a healthcare setting.
  • Proficiency in MS Word, Outlook, Excel, and EMR systems (preferably Allscripts).
  • Excellent communication skills to interact effectively and courteously with callers, physicians, and staff.
  • Strong ability to prioritize, multi-task, and pay close attention to detail.
  • Ability to work well within a team.
  • Capable of working independently in a high-stress environment with strong organizational skills.

Nice To Haves

  • Preferably in a healthcare setting.

Responsibilities

  • Greet and direct visitors with a smile, providing clear instructions and ensuring they feel comfortable and informed.
  • Handle copay collections, appointment scheduling, paperwork preparation, and reminder phone calls with precision and care.
  • Keep patient files up-to-date and balanced, ensuring all information is entered correctly.
  • Answer calls professionally, screen and take messages, and address caller needs with a focus on exceptional customer service.
  • Assist with computer input, typing, scheduling, form preparation, correspondence, data compilation, and various projects to support the office team.
  • Maintain office equipment and supplies, keeping the reception area clean and orderly.
  • Take on additional tasks and projects as needed, contributing to the overall success of the team.
  • Create a lasting, positive impression on every patient who walks through our doors.

Benefits

  • Opportunities for professional development and career advancement.
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