Medical Receptionist, Prairie Family Medicine

Praxis Health • Coeur d'Alene, ID

8h • Onsite

About The Position

At Prairie Family Medicine, we’re a fast-paced, team-focused primary care clinic committed to providing an exceptional patient experience. We take pride in a positive culture, strong teamwork, and high standards. We are seeking a Medical Receptionist who is reliable, detail-oriented, and thrives in a busy environment. This is a key front office role—accuracy, efficiency, and professionalism are required.

Requirements

• Strong attention to detail.
• Ability to multitask and stay focused in a fast-paced setting
• Dependable, punctual, and accountable
• Professional communication with patients and team members
• Team player mindset—willing to step in where needed
• High school diploma or general education degree (GED).
• 1 year customer service experience.
• Typing Skills: 45 wpm minimum.

Nice To Haves

• Previous medical office experience
• Familiarity with EMR systems and insurance verification
• Experience in a medical office setting preferred, but not required.

Responsibilities

• Greet and check in patients promptly and professionally
• Answer high-volume phones and schedule appointments accurately
• Verify insurance and patient information with strong attention to detail
• Maintain patient flow and support clinical staff
• Complete administrative tasks (scanning, chart prep, documentation)
• Keep the front office organized and running efficiently
• Greets, screens, and schedules patients.
• Inputs information into electronic health records and other support services platforms.
• Performs clerical duties related to clinical service.
• Prepares and processes correspondence.
• Answers routine medical administrative inquiries.
• Performs high volumes of reception duties including but not limited to answering and screening telephone communication, relaying messages, questions, and other relevant information between patients and their clinical team.
• Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
• Assists in medical record maintenance including retrieving and sending to offices and individuals as requested and required by state and federal laws.
• Ensures scheduling accuracy for ease and best use of provider and patient time.
• Vital contributor to internal communication via multiple software programs.
• Maintains files and assists in establishing office systems.
• Assists in the care and maintenance of office equipment.
• Performs medical receptionist duties as necessary.

Benefits

• Medical, Dental, Vision with In-Network & Custom Network discounts
• 401(K) with discretionary employer match
• Paid Time Off
• Free clinical diagnostic laboratory testing performed in house
• Strong performance and attendance may result in a six-month and annual pay increase!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED