Medical Receptionist (Training Provided)

Eyetastic Services•Havertown, PA
•Hybrid

About The Position

We are seeking Medical Receptionists for a busy, multi-physician ophthalmology practice serving the greater Havertown and Media communities, with a strong emphasis on patient-centered care and teamwork. The culture is defined by warmth, respect, and cooperation, with staff supporting one another and striving to make every patient feel welcome and well cared for. The team values empathy, open communication, and a willingness to learn, fostering an environment where new employees are trained and encouraged to grow. This is a full-time, non-exempt position with flexible hours and the ability to travel between two office locations.

Requirements

  • Confidently handle front desk and technical duties
  • Work well as part of a team
  • Reliable and ready to commit to a full-time schedule (40 hours/week)
  • Flexible with your schedule and work location
  • Genuinely interested in healthcare and supporting patient care
  • Looking for a position where you can grow and stay for several years

Nice To Haves

  • Experience with Modernizing Medicine EMR software is highly preferred

Responsibilities

  • Answer incoming calls in a professional, courteous manner
  • Schedule patient appointments and manage the calendar efficiently
  • Address patient questions regarding services and procedures
  • Assist with billing inquiries and insurance verification
  • Show empathy and understanding when addressing patient needs and concerns
  • Work cooperatively with team members across various departments
  • Manage a high patient volume and multitask efficiently in a fast-paced environment
  • Embrace learning on the job, ask questions, and accept constructive feedback

Benefits

  • Paid holidays
  • Paid time off
  • Health, vision, and dental insurance
  • Retirement plan after 1 year of employment
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