Medical Receptionist

Sage Infusion•Clearwater, FL

About The Position

Sage Infusion is seeking a Front Desk Receptionist for its infusion center in Clearwater, Florida. The receptionist is the face of the center and is primarily responsible for managing incoming phone calls and patients. This role is an integral member of a multidisciplinary team and works closely with management and clinical staff to support patient care in a welcoming, organized environment. The position is full-time and hourly, with pay of $19 per hour. The typical schedule is 8 a.m. to 4 p.m., though it may vary depending on the patient schedule. The role requires at least two years of healthcare experience. Applicants without a college diploma are welcome to apply; an associate degree is preferred. Background screening through the Care Provider Background Screening Clearinghouse is required.

Requirements

At least 2 years of experience in healthcare.
Strong verbal and written communication skills.
Ability to prioritize and meet deadlines.
Basic computer proficiency and knowledge of Microsoft Office applications.
Complete background screening through the Care Provider Background Screening Clearinghouse.

Nice To Haves

Associate degree.
Bilingual Spanish.

Responsibilities

Scan new patient forms into the patient’s medical record in a timely manner.
Contact patients to confirm receipt of their order and gather missing demographic information.
Provide customer service with a high priority on patient satisfaction.
Help schedule patients’ next infusion appointments, welcome them upon arrival, and anticipate their needs.
Collect copayments and necessary paperwork from patients.
Keep the facility clean and organized daily and order office supplies as needed.
Accept and distribute shipments and mail.
Scan delivered drugs into the EMR inventory and assist with medication inventory reconciliation when needed.
Communicate effectively, demonstrate reliability and follow-through, and express ideas clearly in a warm and helpful manner.
Take initiative to present ideas and suggestions to management and follow appropriate organizational lines when resolving questions, concerns, and ideas.
Provide excellent internal and external customer service, meet quality standards, set high standards for personal performance, and complete work on schedule.
Perform other duties as assigned.