Medical Receptionist

Epiphany Business Services, LLC•Albert Lea, MN

About The Position

The Medical Receptionist is a dedicated, customer-focused member of a dermatology practice who helps create a positive patient experience in a fast-paced medical office. The role welcomes patients, assists with check-in and check-out, supports clinic flow, and provides professional service in person, by phone, and through messages. The receptionist also handles patient registration and information, forms, payments, appointment scheduling, and record maintenance while supporting patients and providers.

Requirements

  • High school diploma or GED.
  • Must be authorized to work in the United States without restriction; visa sponsorship is not available.

Nice To Haves

  • Prior medical receptionist experience preferred.

Responsibilities

  • Welcome patients and assist with check-ins and check-outs.
  • Prepare patients efficiently and help provide a positive patient experience.
  • Register patients, manage wait times, and maintain a warm and inviting reception area.
  • Provide friendly and professional customer service in person, over the phone, and through messages.
  • Gather and verify patient information, handle forms and payments, and prepare for patients’ next visits.
  • Schedule appointments and maintain patient records.
  • Support patients and providers to help ensure a seamless experience.

Benefits

  • Medical insurance at no cost for eligible employees.
  • Life insurance at no cost for eligible employees.
  • Short-term disability coverage at no cost for eligible employees.
  • Mental health services at no cost for eligible employees.
  • Vision insurance options.
  • Dental insurance options.
  • Supplemental insurance options.
  • 401(k) with company matching.
  • Employee discounts.
  • Health savings account (HSA).
  • Tuition assistance.
  • Certification reimbursement.
  • Free skin care.
  • Generous time off.
  • Growth opportunities.
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