Medical Receptionist (with AR/Billing Experience)

Compass Pointe Consulting

16d•Onsite

About The Position

We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our small doctor’s office. This role is responsible for managing the front desk, providing excellent patient service, and supporting the office with basic accounts receivable (AR) and billing tasks. The ideal candidate will be comfortable working in a small office environment where teamwork, flexibility, and reliability are essential.

Requirements

1–3 years of experience as a medical receptionist or in a healthcare office setting
Some experience with medical billing and/or accounts receivable preferred
Familiarity with EMR systems and basic office software (Microsoft Office, scheduling systems, etc.)
Strong communication and customer service skills
Excellent organizational skills and attention to detail
Ability to multitask and work effectively in a small office environment

Nice To Haves

Knowledge of insurance verification and patient payment processes
Experience working in a small or private medical practice
Comfortable handling confidential patient information in accordance with HIPAA guidelines

Responsibilities

Greet patients and visitors in a professional and welcoming manner
Answer and direct phone calls and respond to patient inquiries
Schedule, confirm, and manage patient appointments
Check patients in and out, including collecting copays and updating patient information
Maintain accurate patient records in the electronic medical records (EMR) system
Ensure the front desk area remains organized and presentable
Assist with medical billing tasks including verifying insurance information
Process patient payments and post payments accurately
Follow up on outstanding balances and assist with AR collections
Support insurance claim follow-ups as needed
Maintain accurate billing records and documentation