PPS Admin Support - Medical Receptionist - PPS
Discovery Behavioral Health•Los Angeles, CA
•Onsite
About The Position
The Medical Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service in a healthcare setting. This role is responsible for managing front desk operations, including greeting patients, scheduling appointments, and answering phone calls.
Nice To Haves
- Associate or bachelor’s degree preferred
- Behavioral or psychiatric office experience is preferred
- Experience with electronic medical records systems preferred
Responsibilities
- Greeting patients professionally both in person and on the phone
- Answering patient calls, and voicemails in a friendly prompt manner
- Confirming patient follow up appointments, sending reminder virtual appointment information as needed
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Comforting patients by anticipating anxieties and effectively answering questions
- Notifying providers of patient arrivals
- Updating patient records and following all protocols in regard to insurance verification
- Collecting patient copays and scheduling follow up appointments
- Maintaining office inventory and equipment by anticipating supply needs
- Occasionally verify insurances
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
