About The Position

The Medical Receptionist supports patient care delivery by providing clerical and receptionist services to patients, families, visitors, staff, physicians, and other customers of a Patient Care Unit, with regular guidance. The role helps maintain efficient workflow, supports appropriate use of technology, and fosters effective communication. As a first point of contact, the receptionist contributes to a positive patient experience through professional, compassionate, and customer-focused service. The position is part-time and scheduled for day shifts from 6:00 AM to 6:00 PM on Saturdays and Sundays. The role is associated with 5N Cohort 10. Applicants must submit a current resume; the posting specifies accepted formats and requested resume content.

Requirements

  • High school diploma or GED.
  • Less than one year of experience level is specified.
  • Professional, dependable, and customer-service oriented.
  • Excellent communication and teamwork skills.
  • Ability to work independently and collaboratively.
  • Positive attitude and strong interpersonal skills.
  • Submit a current resume showing relevant work experience, employment dates (month/year), job responsibilities and applicable skills, and chronological work history with the most recent first. Accepted formats are Microsoft Word or PDF.

Nice To Haves

  • At least one year of administrative experience.
  • Flexible availability.

Responsibilities

  • Process orders according to guidelines and follow computer downtime procedures.
  • Enter and update information in the computer system to keep information current and retrieve data accurately.
  • Maintain the unit log according to guidelines, make follow-up appointments, and perform discharge-related clerical tasks.
  • Respond to the patient call system and patient requests, providing clear and current information to families, visitors, and staff.
  • Use telephones, the patient call system, beeper/paging systems, fax and copy machines, scanning equipment, unit-specific monitoring devices, and the pneumatic tube system to facilitate communication and the flow of equipment and supplies.
  • Order, maintain, and use supplies cost-effectively.
  • Perform additional duties as assigned.

Benefits

  • Meaningful work that makes a difference.
  • Opportunities for professional growth and development.
  • Inclusive, supportive team environment.
  • Comprehensive benefits package that may include health, disability, retirement, and/or wellness offerings.
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