Medical Receptionist
About The Position
Join Illinois Pain & Spine Institute, Illinois' largest interventional pain practice, and become an important part of the patient experience. You'll work alongside experienced healthcare professionals in a collaborative outpatient environment while supporting patient registration, scheduling, EMR workflows, and front office operations. For more than 25 years, IPSI has provided advanced interventional pain care throughout the Chicago area. As Illinois' largest interventional pain practice, we specialize in minimally invasive techniques that restore mobility and improve quality of life. Our award-winning physicians include multiple Castle Connolly Top Doctor honorees, and our team is known for clinical excellence and genuine compassion.
Requirements
- High School Diploma or GED required
- 1+ year of administrative experience
- 1+ year of hands-on EMR experience
- Knowledge of medical terminology, spelling, office ethics, and confidentiality requirements
- Basic knowledge of recordkeeping and filing
- Proficiency with Microsoft Office or related software
- Excellent communication and customer service
- Strong organization and attention to detail
- Ability to work independently and multitask
- Professional, friendly, patient-focused approach
- Ability to maintain confidentiality and adapt to new systems
Nice To Haves
- Healthcare facility experience preferred
Responsibilities
- Check patients in/out; collect copays and deposits
- Prepare new patient paperwork, insurance cards, privacy notices, forms, and consents
- Create and maintain patient charts and electronic medical records
- Work in EMR systems to support clinical and administrative workflows
- Answer and direct phone calls professionally
- Schedule/reschedule appointments and manage waitlists
- Schedule follow-up appointments and document reasons when unable to schedule
- Obtain and update patient information while maintaining confidentiality
- Prepare examination rooms and assist patients and families
- Maintain HIPAA, OSHA, and other healthcare compliance
- Complete required annual training and other duties as assigned
Benefits
- Health, Dental & Vision Insurance
- HSA
- 401(k)
- PTO & Company-Paid Holidays
- Accident & Life/AD&D Insurance
- Short-Term Disability
- Travel Assistance Program
- ID-Theft Protection
- LifeMart Employee Discounts
- Bonusly Employee Recognition
- DailyPay
- Health Management Tools
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
