Medical Receptionist
About The Position
Advanced Dermatology, P.C. is seeking a full-time Medical Receptionist for its Fresh Meadows office. Medical Receptionists support medical staff and patients and serve as liaisons within the medical facility. They interact with patients and staff, communicate information, greet visitors, maintain appointments, provide directions in person and by phone, perform clerical work, and distribute information to medical staff. Two years of medical office and/or dermatology front desk experience is preferred. The requirements section also lists at least one year of experience as a medical receptionist, with dermatology experience strongly preferred.
Requirements
- High school diploma or equivalent.
- At least one year of experience working as a medical receptionist; dermatology experience is strongly preferred.
- Knowledge of medical terminology.
- Excellent grammar, spelling, and punctuation.
- Exceptional customer service skills.
- Friendly and compassionate disposition with strong interpersonal communication skills.
- Excellent time management skills and ability to maintain effective, organized systems to ensure timely patient flow.
- Ability to work independently or as part of a team.
- Dedication to maintaining confidentiality of all patient records.
Nice To Haves
- Some college preferred.
- Two years of medical office and/or dermatology front desk experience preferred.
- Dermatology experience strongly preferred.
- EMA experience is a plus.
Responsibilities
- Welcome patients by telephone, answer inquiries, and refer questions to other staff members.
- Schedule appointments for physicians and physician assistants to support patient satisfaction, provider time, and effective use of examination and treatment rooms.
- Confirm appointments before the date of service.
- Verify insurance and inform patients of required referrals before the date of service.
- Assist patients with copayments and billing questions.
- Retrieve patient files in the EMR, verify information on file, and add new patient record forms and information.
- Protect patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintain the reception area in a neat and orderly condition.
- Participate in the medical office emergency routine when required; summon an ambulance or EMS or assist other staff members as needed.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
