Medical Receptionist - Part Time

Integrity Care Group•Lawton, ND

6h•Onsite

About The Position

The patient service specialist handles front-office activities, including the reception area, mail, insurance verification, and patient data integrity. The employee serves as a patient concierge by greeting customers, obtaining registration information, collecting copays when required, and maintaining patient confidentiality. This position is for a new Lawton location. The tentative timeline lists in-person interviews for 11/10/2026, training beginning 12/07/2026, and the first official day as 12/21/2026. This is a safety-sensitive and confidential position. Duties may change and may include other responsibilities as assigned. Working conditions include possible exposure to patient elements and infectious or contagious diseases, unpredictable situations and interruptions, occasional irregular hours, and occasional pressure in a fast-paced environment. The role may require lifting, carrying, or pushing equipment or patients and escorting or transporting patients by wheelchair or stretcher.

Requirements

High school diploma or equivalent required.
Must obtain and maintain current BLS certification.
Understanding of medical coding and billing.
Knowledge of state and federal regulations, including OSHA, HIPAA, and blood-borne pathogen requirements.
Competence with common PC applications, including the Internet, email, and Microsoft Office.
Ability to supervise, train, and evaluate new and current provider staff.
Ability to handle emergency or crisis situations and wear protective equipment as necessary.
Must be able to see with corrective eyewear and hear clearly with assistance.
Ability to lift 15–20 pounds.
Ability to escort or transport patients by wheelchair or stretcher.
Frequently sit, walk, and stand; occasionally bend, squat, climb, kneel, twist, lift, carry, push, and travel.

Nice To Haves

Associate degree preferred.
One to three years of prior medical office experience preferred.

Responsibilities

Greet patients politely, promptly, and helpfully; keep them informed about delays and expected wait times.
Provide superior internal and external customer service and help ensure patient flow is smooth and efficient.
Obtain registration data, insurance information, and photo identification at each encounter.
Enter patient data accurately and promptly into the computer system.
Verify insurance, update patient information, and collect copays, coinsurance, and deductibles in accordance with insurance plans.
Follow HIPAA guidelines, explain practices to patients, and maintain confidentiality of patient, staff, and physician information.
Balance daily charges and safeguard money received.
Manage patient charts, arrange referrals, and send patient information and records to other medical entities as requested.
Assist other staff in a positive, team-centered manner.
Assist with scheduling and following up on provider referrals.
Keep the lobby clean and stocked with necessary items.
Seek methods and practices to minimize financial risk.
Contract with auditing services to ensure financial monitoring and controls are compliant and up to date.
Perform other duties as assigned.