Medical Receptionist - Part Time
About The Position
Join an established, multi-specialty ophthalmology group as a Medical Receptionist and serve as the welcoming first point of contact for patients. This in-person, part-time role supports a busy practice by helping provide a smooth and efficient patient experience. The schedule is Tuesday, Wednesday, and Thursday, approximately 8 a.m. to 5 p.m., for up to 29 hours per week. The position may require travel to multiple locations and evening or weekend rotations, where applicable and depending on the practice. Bilingual ability is highly preferred. The Medical Receptionist greets patients, manages check-ins and check-outs, schedules appointments, coordinates provider schedules, answers calls, handles messages, verifies patient information and insurance eligibility, maintains accurate records, collects copayments, and supports daily financial reporting. The role also involves addressing patient concerns, escalating issues when needed, and collaborating with providers, clinical and administrative staff, and external partners. The practice emphasizes compassionate, respectful patient care, collaboration, and excellence in eye care research, innovation, education, and outreach.
Requirements
- Reliability, a positive attitude, and strong teamwork skills.
- Strong communication and interpersonal abilities.
- Proficiency in data entry and computer skills.
- Ability to thrive in a fast-paced environment and handle a high-volume practice.
- Exceptional customer service skills.
- Proven experience in a medical administrative role, including knowledge of medical terminology and office procedures.
- High school diploma or equivalent.
- Ability to travel to multiple locations, if applicable.
- Availability for evening and weekend rotations, if applicable and depending on the practice.
Nice To Haves
- Bilingual ability is highly preferred.
- Prior experience in ophthalmology.
- Familiarity with Electronic Medical Records (EMR).
Responsibilities
- Greet patients and manage check-ins and check-outs.
- Answer patient questions with clarity and compassion.
- Schedule appointments and coordinate provider schedules.
- Answer calls, manage messages, verify patient information, and maintain accurate records.
- Collect copayments, verify insurance eligibility, and ensure accurate daily financial reporting.
- Address patient concerns and escalate issues as needed.
- Collaborate with providers, clinical and administrative staff, and external partners.
- Support a positive patient experience in a high-volume practice.
Benefits
- Competitive 401(k) with matching.
- Comprehensive health, dental, and vision insurance.
- Disability and life insurance.
- Flexible spending account.
- Generous paid time off.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
