NY Area Medical Receptionist

United Vein & Vascular Centers•New York, NY

5d•Hybrid

About The Position

United Vein & Vascular Centers is a rapidly expanding healthcare innovator focused on providing state-of-the-art, minimally invasive vein and vascular care. We are seeking a dynamic Medical Receptionist (Patient Services Coordinator) to join our team for our new clinics. This role is crucial for greeting patients, managing appointments, handling administrative tasks, and ensuring a positive patient experience. The position requires travel to various clinic locations in the NY Area, including The Bronx, Upper East Side, Upper West Side, Lower Manhattan, and Brooklyn, with a start date in September. We offer a supportive culture, competitive compensation, excellent work-life balance, and opportunities for career advancement.

Requirements

High school diploma/GED required
2+ years’ experience in a medical setting in customer service.
Ability to handle a fast-paced environment and prioritize tasks based on importance.
Excellent communication and problem solving skills, as well as interpersonal skills.
Familiarity with Microsoft Office and desktop publishing software.

Nice To Haves

Associate degree preferred
Bilingual in English and Spanish is preferred.
Familiarity with ECW a plus.

Responsibilities

Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data.
Provide patients with intake and new patient forms, as well as copies of our office policies and legally required documents.
Process payments from patients for co-pays and uninsured visits.
Schedule appointments for new and recurring patients based on provided schedule guidelines.
Maintain hard copy patient records as well as the files stored in our EMR system.
Audit schedule to ensure patient insurance eligibility.
Provide patients with support and guidance as needed.
Demonstrate and promote a work culture committed to UVVC’s Core Values: Understanding, Nurturing, Ingenuity, Trust, Excellence, and Diversity.
Demonstrate behaviors that are consistent with UVVC’s Standards of Conduct as outlined in our Employee Handbook.
Maintain the confidentiality and security of Protected Health Information (PHI) in accordance with UVVC policies, the Health Insurance Portability and Accountability Act (HIPAA), and other applicable laws and regulations.
Other duties as assigned.