Medical Receptionist

Career Opportunities @Phmc•Philadelphia, PA

5d•Onsite

About The Position

Perform all medical receptionist functions at primary care and community-based health centers for underserved populations. The Medical Receptionist will report to the Health Center Administrator. This role serves various patient populations including Pediatric, Adult, Geriatric, Bariatric Patients, patients with exceptional communication needs, developmental delays, end-of-life care, and those under isolation precautions.

Requirements

Knowledge of billing procedures and Insurance verification
Data Entry
Knowledge of medical terminology
Familiar with Managed Care Plans and Referral Process
Extensive Organization Skills
Must have a pleasant manner
Ability to manage and complete work assigned by several staff members
Must be flexible
At least one (1) year of experience in a medical office environment is required
High School Diploma or GED equivalent

Responsibilities

Schedule Appointments
Schedule specialty and ancillary appointments
Answer Phones
Complete Managed Care Referrals
Obtain Pre-Certs when needed
Responsible for patient registration data entry
Verify Insurance
Daily Batching of encounter forms
Log referrals in the tracking system
Follow up for reports from specialists
Arrange transportation when needed for patients
Assist patients when needed
Review the patient's charts and encounter forms for completion
File reports, file charts
Perform other duties as assigned
Understand and adhere to PHMC compliance standards
Keep abreast of all pertinent federal, state, and PHMC regulations, laws, and policies
Comply with HIPAA and Confidentiality Policies and Procedures
Comply with the Department of Public Health (DPH), The Joint Commission, and other accreditation and regulatory agencies' standards
Adhere to all PHMC Policies and Procedures
Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures