Medical Receptionist

Tareen Dermatology Pa•Grand Forks, ND

3d•Onsite

About The Position

Join a Growing Team! Tareen Dermatology is excited to announce the opening of our newest clinic in Grand Forks, North Dakota. We are seeking a friendly and professional Medical Receptionist to join our growing team. This role serves as the first point of contact for patients and is responsible for delivering exceptional customer service, scheduling appointments, verifying insurance, and supporting daily front desk operations. Join us in helping provide outstanding dermatologic care to the Grand Forks community.

Requirements

High school or equivalent required.
3+ years of medical office experience required
Prior customer service experience required.
Knowledge of medical terminology.
Warm and welcoming bedside manner.
Exceptional teamwork skills.
Always maintains professional appearance and demeanor.
Reliable and dependable.

Responsibilities

Greets and checks-in patients scheduled visits; registers demographic information and processes payment plans and copays.
File/scan Medical records and patient correspondents.
Check all insurance for accuracy, make necessary phone calls.
Answer all calls timely and with courtesy and direct all calls to appropriate parties.
Check VM for messages, distribute accordingly.
Confirm next day appointments are accurate and all information is verified.
Assist with all incoming fax messages.
Schedule appointments, accurately and efficiently.
Preparation of new patient charts.
Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines.
Monitor Contact Emails and follow proper protocol.
Knowledge of services rendered.
Order office supplies as need.
Follow HIPAA and OSHA policies.
Other duties as assigned.