Medical Receptionist (Chesapeake Specialty Care)

University of Maryland Emergency Medicine • Annapolis, MD

21h • $35,300 - $52,900

About The Position

The Medical Office Receptionist will greet patients and welcome them into the office. Help with check-in process by answering questions, updating insurance information, collecting co-pays, supplying additional paperwork to fill out if needed, answering phone calls and scheduling appointments.

Requirements

• Proficiency in Microsoft Office and electronic medical record (EMR) systems.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Ability to maintain confidentiality and comply with HIPAA requirements.
• Strong organizational skills with attention to detail.
• Ability to work effectively in a fast-paced, multi-provider healthcare environment.

Nice To Haves

• Minimum one (1) year of customer service, receptionist, medical office, or healthcare experience preferred.
• Previous scheduling and appointment coordination experience preferred.
• Knowledge of medical terminology and insurance verification processes preferred.

Responsibilities

• Greet and check in patients that enter the office
• Responsible for patient check in and check out related tasks.
• Answer multi-phone lines
• Work multiple scheduling system and multiple schedules
• Check reports daily for cancelled or reschedule requests
• Co-ordinate and schedule appointments for patients in person and on the phone
• Reschedule appointments when changes occur in the schedule
• Treat patients in a friendly, respectful, professional manner.

Benefits

• health insurance
• life insurance
• retirement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED