Medical Receptionist

TOMORROW HIRE • Reston, VA

7d • $20 - $24 • Onsite

About The Position

We are seeking a friendly, detail-oriented Medical Receptionist to join our well-established GYN practice in Reston, VA. The ideal candidate will be highly organized, patient-focused, and comfortable managing a variety of administrative tasks in a fast-paced healthcare setting. This role serves as the first point of contact for patients and plays a key part in ensuring a positive, efficient, and professional experience from check-in to check-out.

Requirements

• Minimum of one (1) year of experience in a medical office or healthcare administrative setting.
• Strong communication, customer service, and multitasking abilities.
• Proficiency with computers, EHR/EMR systems, and Microsoft Office.
• Ability to maintain confidentiality, handle sensitive situations professionally, and de-escalate when needed.
• Detail-oriented with strong problem-solving skills.
• Ability to reliably commute to Reston, VA.
• Must be legally authorized to work in the United States without employer sponsorship, now or in the future.

Nice To Haves

• Bilingual in English and Spanish.
• Prior OB/GYN or women’s health experience.
• Experience with patient check-in systems or kiosks.

Responsibilities

• Greet and assist patients upon arrival, ensuring a welcoming and professional atmosphere.
• Guide patients through the kiosk check-in process and answer basic office-related questions.
• Schedule, reschedule, and confirm patient appointments in accordance with practice protocols.
• Manage inbound calls, voicemails, and patient messages, routing inquiries to the appropriate staff as needed.
• Verify patient insurance coverage and eligibility, and maintain accurate and current demographic and insurance information within the EHR/EMR system.
• Collect and accurately process copayments, outstanding patient balances, and other amounts due at the time of service.
• Assist with referrals, medical records requests, and general patient file management while maintaining compliance with HIPAA and practice standards.
• Sort and distribute mail, faxes, and deliveries.
• Maintain an organized, clean, and welcoming reception and waiting area.

Benefits

• Competitive salary
• Health, dental, and vision insurance
• 401(k) with employer match
• Paid time off and paid sick leave
• Life and disability insurance
• Employee assistance program
• Continuing education and professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed