Medical Receptionist

Sound Pain Alliance•Tukwila, WA

10d•Onsite

About The Position

Puget Sound Pain Clinic has locations throughout Pierce and King Counties, WA. We are expanding our team and are currently seeking a Medical Receptionist to join our Tukwila Ambulatory Surgery Center location. As a premier pain management provider in the Seattle-Tacoma area, we are committed to providing exceptional care and creating a positive experience for every patient. For more than 20 years, our team has made a difference in the lives of patients living with chronic pain. As a Medical Receptionist, you will often be the first and last point of contact for our patients. We are looking for someone who is friendly, professional, organized, and able to provide excellent customer service in a busy medical office environment.

Requirements

A reliable and dependable team player
Well organized and detail-oriented
Friendly and professional with a positive attitude
An excellent communicator with strong customer service skills
Comfortable working in a fast-paced medical office environment
Proficient with computers and electronic medical records
Able to multitask and prioritize competing responsibilities
Accurate and attentive to detail
Respectful of patient privacy and confidentiality

Responsibilities

Greet patients and visitors in a prompt, courteous, and professional manner
Schedule new and existing patient appointments
Check patients in and out and collect co-pays
Verify and update patient insurance and demographic information
Answer, screen, and direct telephone calls; take messages and provide information
Contact patients regarding missed appointments and pre-operative appointments
Maintain accurate and organized patient records and paperwork
Scan, file, and process medical documents
Maintain a clean, neat, and organized reception area and lobby
Protect patient privacy and maintain strict confidentiality
Assist with other administrative and front-office duties as needed