Medical Receptionist
About The Position
Clearpoint Health Network (CHN) is one of Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, regional health organizations, and workers’ compensation boards, Clearpoint delivers high-quality care across Canada meeting the needs of patients, while alleviating capacity pressure on public health systems. Join Our Brand-New Surgical Centre! Still Creek Surgical Centre, a division of Clearpoint Health Network, is a modern surgical facility in Burnaby, B.C., dedicated to quality, patient safety, and exceptional patient experience. Our healthcare professionals provide world-class care from pre-op to post-op. The centre features four state-of-the-art operating rooms and offers a wide range of procedures, including advanced minimally invasive surgeries. We are currently hiring a Medical Receptionist to be the first point of contact for our patients, ensuring a welcoming and smooth experience. You coordinate patient appointments, answer phone calls, and manage administrative tasks, serving as a key liaison between patients and medical staff throughout their care journey. You are organized, efficient, and resourceful, able to work independently with minimal supervision. Your exceptional time management skills allow you to stay composed and effective even in high-pressure situations. Additionally, you help facilitate day-to-day logistics for surgeons, liaising with clinicians and the surgical facility to ensure an efficient and seamless patient experience.
Requirements
- Successful completion of a recognized Administrative program
- Minimum 2 years' experience required in face-to-face customer/patient interaction, with previous experience in a medical office environment within the last five years
- Proficient in Microsoft Office with accurate data entry / keyboarding skills
- Ability to prioritize workload to meet established workload timelines with frequent interruptions
- Must be able to work independently and multi-task
- Strong communication and organizational skills
- Ability to adhere to strict regional policies and procedures and legislated requirements regarding patient confidentiality
- Experience using HST or an Electronic Medical Records platform required
- available to work Saturdays
Nice To Haves
- Familiarity with medical terminology an asset
Responsibilities
- Greet all patients and admit them to facility
- Answer all incoming telephone calls and deal with them appropriately
- Organize patient charts
- Sort and distribute mail
- Receive supplies from delivery companies
- Organize courier services as needed
- Responsible for office administration, accounts receivable and accounts payable
- Maintain a clean and organized work environment
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
