Bilingual Medical Receptionist - Part-Time

Green Oaks Physical Therapy•Bedford, TX

15h•Onsite

About The Position

We're looking for a compassionate and organized Medical Receptionist to join our healthcare team in Grand Prairie, United States. As the first point of contact for our patients, you'll play a vital role in creating a welcoming and efficient experience. Your enthusiasm, attention to detail, and commitment to excellent customer service will help ensure smooth operations and positive patient interactions throughout their visit.

Requirements

Bilingual (Spanish)
High school diploma or equivalent
1+ years of experience in a medical front office environment
Excellent verbal and written communication skills
Proficient in Microsoft Word and Excel
Strong telephone etiquette and customer service skills
Knowledge of HIPAA compliance and patient confidentiality requirements
Ability to multitask and prioritize in a fast-paced environment
Exceptional time management and organizational skills
Meticulous attention to detail with strong accuracy in data entry
Team player attitude with a collaborative and supportive approach
Flexible, reliable, and adaptable to changing priorities
Professional demeanor with empathy and patience when interacting with patients
Problem-solving skills and ability to handle challenging situations with composure
Proficiency in cash handling and basic financial transactions

Nice To Haves

Experience with electronic health records (EHR) and medical software systems

Responsibilities

Greet patients with a warm, professional demeanor and direct them through the check-in process
Answer and manage incoming phone calls, responding to inquiries and scheduling appointments with accuracy and courtesy
Utilize electronic scheduling systems to book, confirm, and reschedule patient appointments efficiently
Perform accurate data entry and maintain organized patient records in compliance with HIPAA regulations
Validate and update patient personal and financial information with attention to detail
Verify insurance benefits and coverage to ensure accurate billing and patient understanding
Process payments over the counter, handle cash transactions, and maintain financial records
Prepare, file, and fax patient documents while maintaining strict confidentiality
Collaborate with clinical and administrative team members to support seamless patient flow
Multitask effectively during peak hours while maintaining composure and professionalism
Perform additional duties as assigned to support the overall success of the organization