Medical Receptionist- Seminary

SEMRHI•Seminary, MS

6d•Onsite

About The Position

Under the direction of the Health Center Manager, the Medical Receptionist performs a variety of tasks related to the development and maintenance of medical records. As a team member, the Medical Receptionist will demonstrate knowledge and skills to appropriately communicate and interact with the staff, patients, families, and visitors of all age groups, while being sensitive to their culture and religious beliefs.

Requirements

Must be able to report to various SeMRHI locations
Must have a high school diploma or GED
Basic Computer and typing skills required
Some experience in a business/clerical related field
Knowledge of basic record keeping and filing system
Demonstrate skill of written and oral communications
Be able to perform multiple tasks
Must demonstrate a positive personal attitude, such as professionalism

Nice To Haves

Must be willing to do local and out-of-state travel

Responsibilities

Updates patient’s information at each visit
Greets patients and visitors in a courteous manner
Keeps adequate supplies on hand
Understands the importance of patient confidentiality
Routinely checks the lobby for cleanliness
Effectively scans charts into system daily
Keys and checks daily charges for accuracy and makes necessary corrections
Completes end of the day reports and checks deposit slips with activity report
Balances the cash box each morning and afternoon
Collects fees from patients at the time of visit or makes payment arrangements
Interviews all patients who apply for sliding scale payment plan accurately
Keeps the work area clean and organized
Deal with difficult patients
Collects patient satisfaction surveys
Assists the Manager as requested
Faxes information to other locations in a timely manner
Gives patients appointment cards for return visits
Gives patients receipts for payments
Understand the computerized medical records system
Prints and mails medical records in a timely manner
Answers the telephone, takes messages and schedules appointments accurately
Notates in the medical record when patients no shows or cancel appointments
Verifies insurance accurately
Maintains prompt and regular attendance
Verify timecard at the end of each pay period
Performs related work, as assigned
Must be flexible and willing to float to other clinic locations as needed to support operational needs, ensure adequate coverage, and maintain quality patient care
Completes the required IT/Security trainings prior to the deadline