Medical Receptionist

CenterWell • Delray Beach, FL

23h • Onsite

About The Position

The Receptionist performs basic administrative, operational, customer support and computational tasks while greeting patients. You will report to the Center Administrator. The Receptionist operates a switchboard or multi-line phone and maintains call logs. You will take and distribute accurate messages, greet visitors and determine the nature of their visit. You will issue visitor passes and maintain visitor logs, alert appropriate party of visitor arrival or direct visitors to appropriate office, department or employee. You will respond to routine inquiries from internal or external sources such as location, hours of operation, phone numbers, and email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages.

Requirements

• At least one year of experience working in a Healthcare setting preferred, but will consider candidates with a customer service background in retail, hospitality, legal, insurance or call centers
• Excellent customer service and multiphone line skills
• Team player
• Detailed and organized
• Knowledge of, or Access)

Nice To Haves

• Care model experience
• Knowledge of Medical Terminology
• Experience with EMR Systems (Electronic Medical Records)
• Bilingual in English and Spanish

Responsibilities

• Greeting patients
• Operating a switchboard or multi-line phone
• Maintaining call logs
• Taking and distributing accurate messages
• Greeting visitors and determining the nature of their visit
• Issuing visitor passes and maintaining visitor logs
• Alerting appropriate party of visitor arrival or directing visitors to appropriate office, department or employee
• Responding to routine inquiries from internal or external sources such as location, hours of operation, phone numbers, and email address
• Booking meeting rooms
• Typing
• Organizing and distributing mail
• Receiving and sending courier packages

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed