Medical Receptionist

United Vein & Vascular Centers•Orland Park, IL

1d•Onsite

About The Position

United Vein & Vascular Centers is a rapidly expanding healthcare innovator focused on providing state-of-the-art, minimally invasive vein and vascular care. We are seeking dynamic team members to join our exceptional team of skilled physicians and passionate staff. We offer a supportive culture driven by a deep commitment to the success of our patients and our teams, with individualized opportunities for career advancement. This role is responsible for greeting patients, signing them in, obtaining insurance information, providing forms, processing payments, and scheduling appointments.

Requirements

High school diploma/GED required
2+ years’ experience in a medical setting in customer service.
Ability to handle a fast-paced environment and prioritize tasks based on importance.
Excellent communication and problem solving skills, as well as interpersonal skills.
Familiarity with Microsoft Office and desktop publishing software.

Nice To Haves

Associate degree preferred
Familiarity with ECW a plus

Responsibilities

Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data.
Provide patients with intake and new patient forms, as well as copies of our office policies and legally required documents.
Process payments from patients for co-pays and uninsured visits.
Schedule appointments for new and recurring patients based on provided schedule guidelines.
Maintain hard copy patient records as well as the files stored in our EMR system.
Audit schedule to ensure patient insurance eligibility.
Provide patients with support and guidance as needed.
Demonstrate and promote a work culture committed to UVVC’s Core Values: Understanding, Nurturing, Ingenuity, Trust, Excellence, and Diversity.
Demonstrate behaviors that are consistent with UVVC’s Standards of Conduct as outlined in our Employee Handbook.
Maintain the confidentiality and security of Protected Health Information (PHI) in accordance with UVVC policies, the Health Insurance Portability and Accountability Act (HIPAA), and other applicable laws and regulations. PHI is a top priority of our organization.
Other duties as assigned.