Medical Receptionist

Ponca City Development Authority • Ponca City, OK

6d • Onsite

About The Position

TPI Staffing Service is looking for a Medical Receptionist. The below job is only being posted by Ponca City Development Authority and is being hired by a local employer. This role involves greeting and assisting patients, families, and healthcare providers, managing patient check-ins, scheduling appointments, handling phone calls, explaining paperwork and financial responsibilities, collecting payments, reconciling daily transactions, and verifying insurance benefits. Maintaining patient confidentiality and adhering to HIPAA requirements are also key aspects of this position.

Requirements

• High school diploma or equivalent required
• Excellent customer service and communication skills.
• Basic math and computer skills.
• Ability to type at least 40 WPM.
• Must be professional, organized, dependable, and comfortable working in a fast-paced healthcare environment.

Nice To Haves

• associate degree preferred
• Previous medical office or general office experience preferred.
• Knowledge of medical terminology and insurance benefits preferred.

Responsibilities

• Greet and assist patients, families, and healthcare providers in a professional and friendly manner.
• Check patients in and accurately enter demographic and insurance information into the EMR system.
• Schedule appointments and collect necessary information from patients and referring providers.
• Answer incoming phone calls and assist with patient questions and concerns.
• Explain required paperwork, insurance benefits, and payment responsibilities.
• Collect co-pays, deductibles, deposits, and other patient payments.
• Reconcile daily transactions and prepare bank deposits.
• Assist with insurance benefit verification, coordination, and communication.
• Maintain patient confidentiality and follow HIPAA requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED