Medical Receptionist - Part-Time

Women's Care•Springfield, OR

22h•Onsite

About The Position

Our Maternal Fetal Medicine (MFM) clinic is seeking a Medical Receptionist who thrives in a fast-paced environment and understands that every patient interaction matters. You'll be one of the first people our patients meet when they arrive, helping them feel comfortable, supported, and cared for throughout their visit. This is a part-time opportunity working on-site at our MFM location in Springfield, OR. The position has an expectation of 20hrs per week and our Medical Receptionist recruiting pay range is $18.86 - $22.72.

Requirements

High School Diploma/GED required
One year of customer service in a professional environment preferred.
Professional communication and the ability to install confidence from patients.
Strong personal work habits with a high level of accountability and self-management skills that enable desired outcomes.
Easily able to adapt and maintain composure, effective at time priority and management, and able to respond to feedback constructively.
Strong communication skills, a teamwork mindset, and well-developed interpersonal capabilities that enable successful interactions with others.
Engages well with the team/patients through respectful and inclusive conduct.

Responsibilities

Greet and check in patients in a professional and friendly manner.
Verify patient information and update electronic records as necessary.
Enroll patients in the patient portal.
Manage incoming calls, emails, and faxes, directing them to the appropriate departments.
Schedule, reschedule, and cancel appointments as needed.
Collect co-pays and balances cash drawer.
Verify insurance eligibility and benefits as needed.
Address patient concerns and escalate issues when necessary.
Create a welcoming atmosphere for patients and visitors.
Ensure the waiting area and front desk are clean and organized.