Medical Receptionist
About The Position
The Makovicka Physical Therapy Team strives to provide an atmosphere where we can focus on outstanding service through employee engagement and organizational growth, and to create a welcoming and friendly environment for all we have contact with. Great team members are ones who fit our culture and values, working to ensure that patients feel welcome and at ease through their experience in our clinic. We strive to provide a friendly and encouraging environment for our patients and you play a key role. Your primary focus on the team is to be responsible for patient interaction, answering the phone, scheduling, patient data entry and general administration duties in the clinic. This position requires the ability to deal tactfully with patients, family members, insurance, and the general public. Experience with insurance, patient or customer service and healthcare is preferred. In addition, a portion of this position will be assisting in the clinic with patients. You will be directly relating to patients to ensure they are comfortable and feel welcome. Assist the clinicians in their day to day work. You will also be anticipating clinic needs such as maintaining cleanliness and ensuring equipment is in working order and ready for use.
Requirements
- Front desk experience
- Excellent customer service skills and the ability to be welcoming and to put people at ease
- High level of proficiency with computers and Microsoft programs
- Ability to multitask and prioritize various patient, clinician, and clinic needs
- Detail oriented
- Strong people and communication skills
- Must be available to work during the hours of 7:00 am to 6:00 pm Monday through Friday
Nice To Haves
- Experience with insurance, patient or customer service and healthcare is preferred
- Previous front desk and insurance experience preferred
- High School diploma desired
Responsibilities
- Patient interaction
- Answering the phone
- Scheduling
- Patient data entry
- General administration duties in the clinic
- Dealing tactfully with patients, family members, insurance, and the general public
- Assisting in the clinic with patients
- Ensuring patients are comfortable and feel welcome
- Assisting clinicians in their day-to-day work
- Maintaining cleanliness
- Ensuring equipment is in working order and ready for use
Benefits
- Insurance
- 401(K) with matching
- Continuing education reimbursement
- Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
