Medical Receptionist

MultiCare Health System • Puyallup, WA

1d • Onsite

About The Position

The Medical Receptionist serves as the initial in-person contact for patients within the medical practice. This role encompasses all front office duties assigned by the clinic, including greeting patients, managing phone calls, assisting patients and their families, scheduling appointments, handling registration, performing charge entry, posting payments, balancing batches, reconciling cash, and operating various basic office equipment. This is an intermediate-level position that demands excellent customer service skills, discretion, sound judgment, a pleasant and professional demeanor, and a clear phone voice. The role involves frequent interaction with patients, families, co-workers, physicians, and the general public.

Requirements

• Post high school office procedures preferred
• Minimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical setting
• Customer service experience
• Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience

Responsibilities

• Greeting patients
• Answering phones and directing calls
• Assisting patients/families
• Scheduling
• Registration
• Charge entry
• Payment posting
• Batch balancing
• Cash reconciliation/balancing
• Operating several types of basic office equipment

Benefits

• comprehensive benefits package
• competitive salary
• medical benefits
• dental benefits
• retirement benefits
• paid time off
• Competitive tuition assistance
• award-winning residencies
• fellowships
• career development
• Generous PTO
• Code Lavender
• Employee Assistance Programs

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed