Medical Receptionist (50484)

Quinault Community Health & Quinault Wellness Cent•Aberdeen, WA

2d•$20 - $28•Onsite

About The Position

Quinault Community Health is seeking a Medical Receptionist to join their team. This role will primarily work in the Behavioral Health Clinic and provide coverage as needed at the Primary Care and Quick Care locations. The ideal candidate thrives in an environment where every interaction matters and enjoys helping people feel welcomed, supported, and understood. The position is located on the beautiful Olympic Peninsula, offering abundant outdoor activities.

Requirements

At least one (1) year of experience with an Electronic Health Records (EHR) or Electronic Medical Records (EMR) system.
High school diploma or GED equivalent required.
Exceptional multi-tasking and customer service skills.
Knowledge of administrative and clerical procedures and systems.
Knowledge and adherence to state (RCW, WAC) and federal confidentiality regulations.
Knowledge of HIPAA and PHI requirements.
Knowledge of common office and administrative procedures.
Skills in the operation of a personal computer and standard office programs and equipment.
Ability to work in a cross-culture environment and understand the social and cultural context of our patients.
Ability to prioritize multiple tasks with frequent interruptions.
Ability to provide excellent customer service.
Ability to establish and maintain effective working relationships with patients, staff, and outside agencies.
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.
Employee must have the ability to lift, carry, push, pull or otherwise move objects.
Substantial movements of the wrists, hands, and/or fingers.
Employee is required to have visual acuity to perform activities such as: using computer systems to enter data, evaluate data, transcribe, and read data from computer.
This position will require the employee to sit and/or stand for extended periods of time.

Nice To Haves

One year of college OR equivalent experience in business administration or office management is desirable.
Previous primary care experience strongly preferred.

Responsibilities

Welcome patients, clients, and visitors in a courteous and professional manner.
Verify patient contact information and ensure all demographic information is accurate and updated.
Provide guidance to patients and clients regarding insurance.
Answer non-medical questions and give routine non-medical instructions.
Schedule and manage appointments for multiple providers.
Assist in coordination of patient walk-ins and intakes.
Utilize Electronic Health Record (EHR) programs for updates and reminders.
Answer and screen telephone calls, take messages, and reply to voicemails.
Scan ID cards, insurance cards, legal documents, etc., into charts.
Register new patients into EHRs and other clinical applications.
Process payments and maintain accurate billing and insurance information.
Collect, verify, and enter all insurance and third-party resources into patient charts for billing.
Verify insurance coverage and eligibility.
Assist staff with scanning, faxes, filing, handouts, displays, publishing notices, printing, and other office-related tasks.
Facilitate communications across departments and with external agencies.
Exchange patient data with referral sources, maintaining strict confidentiality.
Assist and inform clients regarding established processes.
Uphold HIPPA and PHI regulations.
Adhere to all QCH and QWC policies and procedures.
Cross-train to assist staff with other duties when available.
Perform other duties as assigned.

Benefits

Medical insurance
Prescription coverage
Vision insurance
Dental insurance
100% premium coverage for employee-only medical, prescription, vision, and dental plans
Option to add dependents at an additional cost
Relocation assistance (depending on location and position)
100% premium coverage for short-term and long-term disability plans for full-time employees
14 holidays
Paid annual leave
Paid sick leave
Daily shift incentive for working Saturday and/or Sunday (if working at least five hours)