Medical Receptionist

M.I.N.D•Farmington Hills, MI

16d•$19 - $23•Onsite

About The Position

This job operates in a medical office facility. The role involves sitting at a desk and routinely using standard office equipment, including computers, phones, photocopiers, scanners, filing cabinets, and fax machines. The Medical Receptionist is responsible for welcoming patients and visitors, providing directions, assisting with check-in processes, and maintaining patient information.

Requirements

Ability to bend or stand, sit as necessary and view computer screens for extended periods of time.
Experience, longevity, within company pay structure.

Responsibilities

Welcomes patients and visitors to the medical office.
Providing directions or information to patients to ensure they are in the right location for visit/procedure.
Assisting patients with digital check-in or manual completion of forms.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Scanning pertinent information into EMR including insurance, identification, and authorization documents.
Collects co-pays and processes patient payments.
Optimizes patients' satisfaction, provider time, and treatment room utilization by completing check-in of appointments in a timely fashion with the ability to multitask.
Act as the patient intake software liaison when technical issues arise.
Maintains operations by following policies and procedures; reporting needed changes.
Participates in the training of new staff members.
End of day balancing to ensure all payments have been posted and applied accordingly.
Handles all calls to the front desk as it relates to insurance and check in process.
Maintains a working relationship with the medical receptionists at satellite medical offices and staff members of other departments.
Other duties as assigned by management.