Medical Receptionist

CenterWell • Orlando, FL

1d • $38,000 - $45,800 • Onsite

About The Position

The Medical Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments and reports to the Center Administrator. The Medical Receptionist operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Requirements

• Experience in a fast pace/high volume environment
• Experience with MS Outlook
• Minimum of 1-year professional experience as a Medical Receptionist in ‘front-office’ direct patient care contact
• Basic Computer knowledge
• Must be a team player with excellent communication skills
• Willingness to learn and be cross trained in other roles based on business need

Nice To Haves

• Experience with HEDIS
• Experience with Electronic Medical Records
• Bilingual (English/Spanish)
• Previous experience in a geriatric setting

Responsibilities

• Receives and correctly routes incoming and outgoing telephone calls.
• Accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately.
• Performs basic administrative/clerical/operational/customer support/computational tasks.
• Operates a switchboard or multi-line phone and maintains long distance call logs.
• Takes and distributes accurate messages.
• Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs.
• Alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee.
• Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address.
• Miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages.

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance
• bonus incentive plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed