Medical Receptionist - Thoracic Surgery - Per Diem

Trinity HealthSpringfield, MA
Onsite

About The Position

We're Hiring a Medical Receptionist Ready to succeed in a fast-paced, high-energy environment? Join our Thoracic Surgery Specialty Practice and use your skills to make a meaningful difference for patients every day. If you enjoy supporting others, staying organized, and working as part of a collaborative, patient-focused team, we’d love to connect with you! In this role, you’ll be responsible for accurate patient registration, co pay collection, and appointment scheduling. You’ll also provide clerical support and assistance to both internal team members and external customers, helping ensure smooth and efficient daily office operations.

Requirements

  • High school diploma or equivalent
  • Experience within a medical office or billing department preferred.
  • Knowledge of patient billing and medical terminology preferred.

Responsibilities

  • Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
  • Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
  • Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
  • Schedules patient appointments based on department protocols in order to maximize provider productivity.

Benefits

  • Career growth and advancement potential
  • Diverse and inclusive culture
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