Medical Receptionist

Epiphany Business Services, LLC•Kirkwood, MO

13d•Onsite

About The Position

A dedicated and customer-focused Medical Receptionist who thrives in a fast-paced environment. The ideal candidate is highly organized, adaptable, and able to multi-task while ensuring patients feel welcomed and valued from the moment they arrive to the time they leave. This role is crucial in providing an exceptional patient experience, from check-ins and check-outs to managing wait times and maintaining a warm reception area. The Medical Receptionist will deliver friendly and professional customer service in person, over the phone, and via message, while also gathering and verifying patient information, handling forms and payments, and supporting providers by scheduling appointments and maintaining records.

Requirements

High school diploma or general education degree (GED).
Must be authorized to work in the United States without restriction.
We will not sponsor applicants for work visas.

Nice To Haves

Prior medical receptionist experience preferred.

Responsibilities

Assist with patient check-ins and check-outs.
Provide an exceptional patient experience, welcoming them warmly and prepping them efficiently.
Register patients and manage wait times.
Make the reception area warm and inviting.
Deliver friendly and professional customer service in person, over the phone, or via message.
Gather and double-check patient information.
Handle forms and payments.
Prepare for the next visit.
Schedule appointments.
Maintain patient records.
Ensure a seamless experience for patients and providers.